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Why MAYIM

Built on trust, consistency and heart. Here is what families can count on with MAYIM.

Support that feels like family
Why families choose us

The MAYIM difference

We believe extraordinary care is built on trust, consistency and heart. Here's what you can count on.

  • Carefully matched, compassionate support workers
  • Flexible supports that adapt as your needs change — always within your NDIS plan
  • Clear communication with you and your family
  • Culturally safe, respectful and inclusive care
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01

Holistic by design

We look at the complete picture — physical, emotional and personal — so nothing about your wellbeing is overlooked.

02

Truly personalised

From personal care to support coordination, every service is shaped around your goals, routines and the life you want to live.

03

Excellence & compassion

Guided by values of respect, justice and care, we deliver a five-star experience that consistently exceeds expectations.

04

A family, not just a service

When you join MAYIM, you gain a dependable partner who genuinely cares about your wellbeing — for the long term.

Evidence, not just promises

The standards behind the words

Anyone can promise great care. Here’s what actually sits behind ours — the checks, credentials and commitments you can hold us to.

Screened & credentialed workers

Every support worker completes an NDIS Worker Screening Check and national police check before their first shift, with first-aid and CPR training kept current. Workers delivering high-intensity supports complete additional training aligned to the NDIS High Intensity Support Skills Descriptors, with competencies overseen by our nursing team.

Real people you can meet

No anonymous roster. Every person accountable for your care is named, pictured and introduced on our team page — before they ever knock on your door.

Transparent about registration

Our NDIS registration is in progress and we’d rather tell you that plainly than bury it. Self-managed and plan-managed participants can access our supports today — see the FAQ for what this means for you.

A direct line to leadership

MAYIM is founder-led. The leaders you see on our team page stay close to the day-to-day supports we deliver, and any concern can be raised with them directly — call 0400 494 102 any time.

Your plan leads — we deliver it

The NDIS sets your plan, its goals and its funding — not us. Our job is to implement it well: delivering the supports your plan funds, shaped around how you want to live, and helping you prepare for your plan reviews.

Meet-and-greets & buddy shifts

Meet a support worker before any regular supports begin with a free, no-obligation meet-and-greet. New workers can also start with buddy shifts — working alongside a worker you already know and trust before supporting you one-on-one.

Let's begin your journey of care

You're not just choosing a service — you're joining a family that cherishes your wellbeing. Reach out today and take the first step.

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